@bachelorthesis{10336/2069, author = {Díaz Crosthwaite, Jaime Andrés}, author = {Díaz Mejía, Santiago}, year = {2010}, url = {http://repository.urosario.edu.co/handle/10336/2069}, abstract = {During the last decade we have witnessed a technological revolution that has led us to globally interconnected, from social networks as a means of union among the people so mercerized services provided over the web every day are making a more informed business network and contact, where information is real time and a great help for making daily decisions. In the following we look more carefully and in detail how they are being created strategic business units that arise as the connectivity is becoming a priority in many organizations, which seek to generate competitive advantages through outsourcing processes, which has led to Colombia wants to be a pioneer in this field. But to achieve that consolidate a productive forays into the digital world and prepare the workforce to provide these services to third hoisted the government has placed the critical points where it should focus resources and efforts in this way the text looks clarify and generate new ideas about the outsourcing of services, through the business models of outsourcing, the media and the current reality of Colombia in this market.}, organization = {Centro de Estudios Empresariales para la Perdurabilidad (CEEP)}, keywords = {Outsourcing}, keywords = {Offshoring}, keywords = {Nearshore}, keywords = {Onshore}, keywords = {Competitividad}, keywords = {Hacinamiento}, keywords = {AESE}, keywords = {Sector Talla Mundial}, title = {Estudio del sector BPO en Colombia servicios BPO outsourcing & offshoring}, publisher = {Universidad del Rosario}, keywords = {Outsourcing}, keywords = {Offshoring}, keywords = {Nearshore}, keywords = {Onshore}, keywords = {competitiveness}, keywords = {Crowding}, keywords = {formal analysis of strategic sectors}, keywords = {world-class sector}, }