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Empowering IDPs with SMS: A Randomized Controlled Trial in Bogota

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Date
2010
Author
Blanco, MarianaAutoridad Universidad de Rosario
Vargas, Juan F.Autoridad Universidad de Rosario
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Citation
URI
https://doi.org/10.2139/ssrn.1818755
https://repository.urosario.edu.co/handle/10336/25922

Abstract
A randomized controlled trial was carried out in Bogota, home to the majority of Colombia’s internally displaced persons (IDPs), to assess whether the use of short message service (SMS) technology effectively informed this population of its eligibility to receive social benefits. The methodology was to randomly inform half of the sample population’s households of their eligibility via SMS and estimate the Local Average Treatment Effect of the text message on the awareness of available benefits. While the findings conclude that on average treated households are more aware of their rights, a more disaggregated analysis suggests there is variation of awareness across benefit type. The analysis further suggests that the intervention was successful in empowering IDPs and indicates that the use of SMS as a policy instrument should be expanded.

Keyword

Internally displaced persons ; Short message service ; Field experiments ; Colombia ;

Source link

https://www.econstor.eu/bitstream/10419/89064/1/IDB-WP-222.pdf...

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