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dc.contributor.advisorGallin, Steffie 
dc.creatorLu Luque, Jennifer 
dc.date.accessioned2016-10-21T15:54:35Z
dc.date.available2016-10-21T15:54:35Z
dc.date.created2015-05
dc.date.issued2015
dc.identifier.urihttp://repository.urosario.edu.co/handle/10336/12482
dc.description.abstractQuality management provides to companies a framework to improve quality in overall systems, reduction of costs, reallocation of resources efficiently, correct planning of strategies, prevent or correct errors in the right time and increase the performance of companies. In this text, we discuss the different theories in this field, their obligatory or non-obligatory compliance, the importance of quality management for exporting companies and a case study of a Colombian firm that its main objective is to manage quality. In conclusion, we find out that there is different types of quality management systems such as Juran’s trilogy, Deming 14 points, Six sigma, HACCP, and so on; also that companies have to manage suppliers and that quality has a positive influence on exports volume; in the case of Colombian small and medium enterprises, it can be mentioned that the majority has implemented tools regarding quality management but is not enough.
dc.description.sponsorshipMontpellier Business School
dc.description.sponsorshipUniversidad del Rosario
dc.format.mimetypeapplication/pdf
dc.language.isospa
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/2.5/co/
dc.sourceinstname:Universidad del Rosario
dc.sourcereponame:Repositorio Institucional EdocUR
dc.subjectDeming 14 points
dc.subjectQuality management
dc.subjectSME's
dc.subjectFuits Companies
dc.subjectHACCP
dc.subject.ddcRelaciones internacionales 
dc.subject.lembNegocios internacionales
dc.subject.lembAdministración de empresas
dc.subject.lembExportaciones
dc.subject.lembIndustria frutícola
dc.titleCombination of product quality management and exports: The case of Colombian fruits companies
dc.typebachelorThesis
dc.publisherUniversidad del Rosario
dc.creator.degreeAdministrador de Negocios Internacionales
dc.publisher.programAdministrador de negocios internacionales
dc.publisher.departmentFacultad de administración
dc.rights.accesRightsinfo:eu-repo/semantics/openAccess
dc.type.spaTrabajo de grado
dc.rights.accesoAbierto (Texto completo)
dc.type.hasVersioninfo:eu-repo/semantics/acceptedVersion
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dc.rights.ccAtribución-NoComercial-SinDerivadas 2.5 Colombia
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