ICT for development and the MuNet program-experiences and lessons learnt from an indigenous municipality in Guatemala
"The aim of this paper is to present experiences and lessons learnt from the use and contribution of Information and Communication Technologies (ICT) to the development of the MuNet Program and one of its implementation instances in Patzún (Guatemala). With 94% indigenous population from the Maya Kaqchikel ethnic group, Patzun economy is based on agriculture and handicraft. Since 2005, Patzun Municipality is part of the Efficient and Transparent Municipality (MuNet) Program of the Organization of American States (OAS). Due to the MuNet Program, Patzun citizens and the local government were empowered through the use of ICT and ICT-based applications. As a result, citizens' quality of life and governance processes were improved. Copyright 2012 ACM."
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