Ítem
Embargo

Comportamiento de la atención de urgencias en un hospital universitario de IV nivel de bogotá durante la pandemia covid-19 entre marzo de 2020 y marzo de 2021

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Autores
Herrera Navarro, Leidy Lorena
Malagón Díaz, William Andrés

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Fecha
2023-11-07

Directores
Pimienta Neira, Fernando José
Trillos Peña, Carlos Enrique
Vargas Gallo, Juan Pablo
Velandia Escobar, Martha Lucena

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Editor
Universidad del Rosario

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Resumen
Estudio observacional de tipo transversal y descriptivo que se realizó con información del servicio de urgencias de adultos en un hospital de IV nivel en un periodo de un año durante la pandemia COVID-19, analizando la dinámica de la atención de casos en el servicio de urgencias, la cual guardó relación con las medidas implementadas por las autoridades sanitarias durante la pandemia.
Abstract
The COVID-19 pandemic has represented a serious public health problem. Since the 1918 pandemic, humanity has not faced an epidemic event with repercussions on all sectors of the population, with the health sector being one of the most affected, especially in emergency services. The objective of this study was to analyze the behavior of emergency care in a level IV hospital in Bogotá between March 2020 and March 2021. Materials and methods: cross-sectional and descriptive observational study that was carried out with information from the emergency service. adult emergencies in a level IV hospital in a period of one year during the COVID-19 pandemic. Results: During the time analyzed the main diagnosis corresponded to respiratory infections; Of the cases attended to in the evaluated period, the majority corresponded to cases belonging to EPS. The smallest number of cases occurred in April 2020. Low ratings of warmth of care were presented compared to the hospital's goal. The day of the week with the highest unmet demand corresponded to Monday and the day of the day with the highest unmet demand corresponded to the afternoon. Conclusions: the dynamics of case care in the emergency department was related to the measures implemented by health authorities. It is important to monitor the warmth of care, clarification of doubts and patient satisfaction.
Palabras clave
Atención en urgencias , COVID-19 , Pandemia , Aislamiento
Keywords
Emergency care , COVID-19 , Pandemic , Isolation
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