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Empathy and leadership in an organizational environment

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dc.contributor.advisorPiñeros Espinosa, Rafael Alejandro
dc.creatorEspinosa Steremberg, José Fernando
dc.creator.degreeProfesional en Marketing y Negocios Digitales
dc.date.accessioned2026-01-30T16:58:16Z
dc.date.available2026-01-30T16:58:16Z
dc.date.created2025-11-28
dc.descriptionLa empatía puede ser descrita como un concepto central de las teorías contemporáneas de liderazgo, mostrando el cambio en los modelos basados en la autoridad que ahora tienen enfoques más relacionales y centrados en las personas. Este estudio examina el papel del “liderazgo empático” como la capacidad que integra: La toma de perspectiva cognitiva, la resonancia afectiva y la acción compasiva. Con los hallazgos provenientes de la neurociencia, la inteligencia emocional y el comportamiento organizacional, esta investigación sostiene que la empatía no constituye solo una habilidad interpersonal, sino un impulsor del desempeño organizacional. Mediante una revisión integradora de estudios empíricos en diversos sectores el articulo analiza cómo el liderazgo empático fortalece la calidad de las relaciones dentro de su organización, mejora la seguridad psicológica y fomenta climas para el aprendizaje y la colaboración.
dc.description.abstractEmpathy can be described as the main concept on contemporary leadership theories reflecting the shift from authority based models to more relational and people centered approaches. This study examines the “empathic leadership” as a manager with the capacity to integrate its cognitive perspective taking, affective resonance, and compassionate action. Learning from findings from neuroscience, emotional intelligence, and organizational behavior, this research argues why empathy is not merely an interpersonal skill but a main aspect of organizational performance. Through an integrative review of multiple studies across various sectors the article analyzes how empathetic leadership strengthens the quality of relationships within an organization, enhances psychological safety, and fosters climates conducive to learning and collaboration.
dc.format.extent36 pp
dc.format.mimetypeapplication/pdf
dc.identifier.doihttps://doi.org/10.48713/10336_47402
dc.identifier.urihttps://repository.urosario.edu.co/handle/10336/47402
dc.language.isoeng
dc.publisherUniversidad del Rosario
dc.publisher.departmentEscuela de Administración
dc.publisher.programPregrado en Marketing y Negocios Digitales
dc.rightsAttribution-NonCommercial-ShareAlike 4.0 International*
dc.rights.accesRightsinfo:eu-repo/semantics/openAccess
dc.rights.accesoAbierto (Texto Completo)
dc.rights.urihttp://creativecommons.org/licenses/by-nc-sa/4.0/*
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dc.source.instnameinstname:Universidad del Rosario
dc.source.reponamereponame:Repositorio Institucional EdocUR
dc.subjectEmpatía
dc.subjectLiderazgo
dc.subjectSostenibilidad
dc.subjectLíder empático
dc.subject.keywordEmpathy
dc.subject.keywordLeadership
dc.subject.keywordSustainable
dc.subject.keywordEmpathetic leadership
dc.titleEmpathy and leadership in an organizational environment
dc.title.TranslatedTitleEmpatia y liderazgo en el ambito organizacional
dc.typebachelorThesis
dc.type.hasVersioninfo:eu-repo/semantics/acceptedVersion
dc.type.spaTrabajo de grado
local.department.reportEscuela de Administración
local.regionesBogotá
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