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Can SMS technology improve low take-up of social benefits?

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dc.creatorBlanco, Mariana
dc.creatorVargas, Juan F.
dc.creator.googleBlanco, Marianaspa
dc.creator.googleVargas, Juan F.spa
dc.date.accessioned2020-04-24T12:59:03Z
dc.date.available2020-04-24T12:59:03Z
dc.date.created2014
dc.date.issued2014
dc.description.abstractLow take-up of stigma-free social benefits is often blamed on information asymmetries or administrative barriers. There is limited evidence on which of these potential channels is more salient in which contexts. We designed and implemented a randomized controlled trial to assess the extent to which informational barriers are responsible for the prevalent low take-up of government benefits among Colombian conflict-driven internal refugees. We provide timely information on benefits eligibility via SMS to a random half of the displaced household that migrated to Bogotá over a 6-month period. We show that improving information increases benefits' take-up. However, the effect is small and only true for certain type of benefits. Hence, consistent with previous experimental literature, the availability of timely information explains only part of the low take-up rates and the role of administrative barriers and bureaucratic processes should be tackled to increase the well-being of internal refugees in Colombia. © 2014 by Walter de Gruyter Berlin Boston 2014.eng
dc.format.mimetypeapplication/pdf
dc.identifier.doihttps://doi.org/10.1515/peps-2013-0060
dc.identifier.issnPeace Economics, Peace Science and Public Policy
dc.identifier.issnEISSN: 1554-8597
dc.identifier.urihttps://repository.urosario.edu.co/handle/10336/21760
dc.language.isoengspa
dc.relation.citationEndPage81
dc.relation.citationIssueNo. 1
dc.relation.citationStartPage61
dc.relation.citationTitlePeace Economics Peace Science and Public Policy
dc.relation.citationVolumeVol. 20
dc.relation.ispartofPeace Economics, Peace Science and Public Policy, ISSN: 1079-2457 ; EISSN: 1554-8597, Vol. 20, No. 1 (2014) pp 61–81,spa
dc.relation.urihttps://www.degruyter.com/downloadpdf/j/peps.2014.20.issue-1/peps-2013-0060/peps-2013-0060.pdfspa
dc.rights.accesRightsinfo:eu-repo/semantics/openAccess
dc.rights.accesoAbierto (Texto Completo)spa
dc.source.instnameinstname:Universidad del Rosario
dc.source.reponamereponame:Repositorio Institucional EdocUR
dc.subjectBarreras informativasspa
dc.subjectBeneficios socialesspa
dc.subjectDesplazadosspa
dc.subject.ddcLectura, uso de otros medios de informaciónspa
dc.subject.keywordInformation asymmetriesspa
dc.subject.keywordTake-up ratespa
dc.subject.keywordSMSspa
dc.subject.keywordRCTspa
dc.titleCan SMS technology improve low take-up of social benefits?spa
dc.title.alternativeCan SMS Technology Improve Low Take-up of Social Benefits? Evidence from a Randomized Controlled Trial
dc.typearticleeng
dc.type.hasVersioninfo:eu-repo/semantics/publishedVersion
dc.type.spaArtículospa
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