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A fuzzy inference system to evaluate contract service provider performance
dc.creator | Miguel-Cruz, Antonio | |
dc.creator | Denis, Ernesto Rodriguez | spa |
dc.date.accessioned | 2020-08-19T14:42:21Z | |
dc.date.available | 2020-08-19T14:42:21Z | |
dc.date.created | 2005-01-01 | spa |
dc.description.abstract | This paper puts forward a fuzzy inference system for evaluating the quality performance of service contract providers. An Application Service Provider was designed and put online, featuring surveys to establish the most useful indicators to evaluate the quality of the service. This model was implemented in 10 separate hospitals. As a result, the service cost-acquisition cost ratio in these cases was reduced from 16.14% to 6.09% in the period 2001-January 2003. | eng |
dc.format.mimetype | application/pdf | |
dc.identifier.issn | ISSN: 0899-8205 | |
dc.identifier.issn | EISSN: 1943-5967 | |
dc.identifier.uri | https://repository.urosario.edu.co/handle/10336/27475 | |
dc.language.iso | eng | spa |
dc.publisher | Ovid Technologies | spa |
dc.relation.citationEndPage | 325 | |
dc.relation.citationIssue | No. 4 | |
dc.relation.citationStartPage | 320 | |
dc.relation.citationTitle | Biomedical Instrumentation and Technology | |
dc.relation.citationVolume | Vol. 39 | |
dc.relation.ispartof | Biomedical Instrumentation and Technology, ISSN: 0899-8205; EISSN: 1943-5967, Vol.39, No.4 (July, 2005); pp. 320-325 | spa |
dc.relation.uri | https://insights.ovid.com/bitye2/200507000/00002644-200507000-00035 | spa |
dc.rights.accesRights | info:eu-repo/semantics/restrictedAccess | |
dc.rights.acceso | Restringido (Acceso a grupos específicos) | spa |
dc.source | Biomedical Instrumentation and Technology | spa |
dc.source.instname | instname:Universidad del Rosario | |
dc.source.reponame | reponame:Repositorio Institucional EdocUR | |
dc.subject.keyword | Contract Services | spa |
dc.subject.keyword | Decision Support Techniques | spa |
dc.subject.keyword | Fuzzy Logic | spa |
dc.subject.keyword | Maintenance and Engineering | spa |
dc.subject.keyword | Hospital | spa |
dc.subject.keyword | Quality Assurance | spa |
dc.subject.keyword | Health Care | spa |
dc.title | A fuzzy inference system to evaluate contract service provider performance | spa |
dc.title.TranslatedTitle | Un sistema de inferencia difuso para evaluar el desempeño del proveedor de servicios por contrato | spa |
dc.type | article | eng |
dc.type.hasVersion | info:eu-repo/semantics/publishedVersion | |
dc.type.spa | Artículo | spa |