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A fuzzy inference system to evaluate contract service provider performance

dc.creatorMiguel-Cruz, Antonio
dc.creatorDenis, Ernesto Rodriguezspa
dc.date.accessioned2020-08-19T14:42:21Z
dc.date.available2020-08-19T14:42:21Z
dc.date.created2005-01-01spa
dc.description.abstractThis paper puts forward a fuzzy inference system for evaluating the quality performance of service contract providers. An Application Service Provider was designed and put online, featuring surveys to establish the most useful indicators to evaluate the quality of the service. This model was implemented in 10 separate hospitals. As a result, the service cost-acquisition cost ratio in these cases was reduced from 16.14% to 6.09% in the period 2001-January 2003.eng
dc.format.mimetypeapplication/pdf
dc.identifier.issnISSN: 0899-8205
dc.identifier.issnEISSN: 1943-5967
dc.identifier.urihttps://repository.urosario.edu.co/handle/10336/27475
dc.language.isoengspa
dc.publisherOvid Technologiesspa
dc.relation.citationEndPage325
dc.relation.citationIssueNo. 4
dc.relation.citationStartPage320
dc.relation.citationTitleBiomedical Instrumentation and Technology
dc.relation.citationVolumeVol. 39
dc.relation.ispartofBiomedical Instrumentation and Technology, ISSN: 0899-8205; EISSN: 1943-5967, Vol.39, No.4 (July, 2005); pp. 320-325spa
dc.relation.urihttps://insights.ovid.com/bitye2/200507000/00002644-200507000-00035spa
dc.rights.accesRightsinfo:eu-repo/semantics/restrictedAccess
dc.rights.accesoRestringido (Acceso a grupos específicos)spa
dc.sourceBiomedical Instrumentation and Technologyspa
dc.source.instnameinstname:Universidad del Rosario
dc.source.reponamereponame:Repositorio Institucional EdocUR
dc.subject.keywordContract Servicesspa
dc.subject.keywordDecision Support Techniquesspa
dc.subject.keywordFuzzy Logicspa
dc.subject.keywordMaintenance and Engineeringspa
dc.subject.keywordHospitalspa
dc.subject.keywordQuality Assurancespa
dc.subject.keywordHealth Carespa
dc.titleA fuzzy inference system to evaluate contract service provider performancespa
dc.title.TranslatedTitleUn sistema de inferencia difuso para evaluar el desempeño del proveedor de servicios por contratospa
dc.typearticleeng
dc.type.hasVersioninfo:eu-repo/semantics/publishedVersion
dc.type.spaArtículospa
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