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¿Qué nos influencia? Tendencias de Marketing hacia los nuevos consumidores Gen Z y Millennials: Una revisión de literatura
| dc.contributor.advisor | Robayo Pinzón, Óscar Javier | |
| dc.creator | Oñate Peña, Daniel Andrés | |
| dc.creator.degree | Profesional en Marketing y Negocios Digitales | |
| dc.creator.degreetype | Full time | |
| dc.date.accessioned | 2025-08-08T18:31:39Z | |
| dc.date.available | 2025-08-08T18:31:39Z | |
| dc.date.created | 2024-06-13 | |
| dc.date.issued | 2025-07-31 | |
| dc.description | En este trabajo se realiza una revisión de literatura en donde se analizan documentos en un rango de tiempo determinado específicamente entre 2019 y 2023 en relación con el marketing digital y su relación con el consumidor contemporáneo como los Millenials y la Generación Z. Se busca extraer información relevante sobre cómo las empresas, marcas y organizaciones utilizan diversas tácticas de Marketing Digital frente a uno tradicional para llegar e impactar en sus decisiones de compra en un entorno global. | |
| dc.description.abstract | This paper presents a comprehensive review focusing on documents from the period between 2019 and 2023, exploring the intersection of digital marketing and the contemporary consumer, specifically Millennials and Generation Z. The study delves into how businesses, brands, and organizations leverage various digital marketing tactics in comparison to traditional methods to engage and influence the purchase decisions of these consumer segments in a global context. The research is centered around the question: "How have companies and marketing professionals adapted to meaningfully connect with Generation Z and Millennials?" Through this inquiry, the aim is to extract pertinent insights to facilitate a descriptive report based on the analyzed documents. | |
| dc.format.extent | 34 pp | |
| dc.format.mimetype | application/pdf | |
| dc.identifier.doi | https://doi.org/10.48713/10336_46237 | |
| dc.identifier.uri | https://repository.urosario.edu.co/handle/10336/46237 | |
| dc.language.iso | spa | |
| dc.publisher | Universidad del Rosario | |
| dc.publisher.department | Escuela de Administración | |
| dc.publisher.program | Pregrado en Marketing y Negocios Digitales | |
| dc.rights | Attribution-NonCommercial-ShareAlike 4.0 International | * |
| dc.rights.accesRights | info:eu-repo/semantics/openAccess | |
| dc.rights.acceso | Abierto (Texto Completo) | |
| dc.rights.uri | http://creativecommons.org/licenses/by-nc-sa/4.0/ | * |
| dc.source.bibliographicCitation | Grafström, J., Jakobsson, L., & Wiede, P. (2018). The Impact of Influencer Marketing on Consumers' Attitudes. https://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-39876 | |
| dc.source.bibliographicCitation | Hamid, R. S., Ukkas, I., Goso, G., Abror, A., Anwar, S. M., & Munir, A. R. (2023). The role of social media in building trust, self-perceived creativity and satisfaction for millennial entrepreneurs. Journal of Small Business and Enterprise Development, 31(2), 377–394. https://doi.org/10.1108/JSBED-11-2022-0482 | |
| dc.source.bibliographicCitation | Liguori, G. (2022). Do social media influencers affect gen z and millenial’s purchase intentions differently. 63. | |
| dc.source.bibliographicCitation | Lomelin, O. J., Gutiérrez-Leefmans, C., & Nava Rogel, R. M. (2022). Consumo de contenidos digitales: Un comparativo entre millennials y centennials. 3C Empresa. Investigación y pensamiento crítico, 11(1), 85–117. https://doi.org/10.17993/3cemp.2022.110149.85-117 | |
| dc.source.bibliographicCitation | Madrigal-Moreno, F., Madrigal-Moreno, S., & Martínez-Villa, M.-C. (2024). Comportamiento del consumidor: Cambios y tendencias en la sociedad contemporánea. Revista Venezolana de Gerencia, 29(106), 643–658. https://doi.org/10.52080/rvgluz.29.106.12 | |
| dc.source.bibliographicCitation | Mangold, W. G., & Smith, K. T. (2012). Selling to Millennials with online reviews. Business Horizons, 55(2), 141–153. https://doi.org/10.1016/j.bushor.2011.11.001 | |
| dc.source.bibliographicCitation | Melović, B., Šehović, D., Karadžić, V., Dabić, M., & Ćirović, D. (2021). Determinants of Millennials’ behavior in online shopping – Implications on consumers’ satisfaction and e-business development. Technology in Society, 65, 101561. https://doi.org/10.1016/j.techsoc.2021.101561 | |
| dc.source.bibliographicCitation | Purani, K., Kumar, D. S., & Sahadev, S. (2019). e-Loyalty among millennials: Personal characteristics and social influences. Journal of Retailing and Consumer Services, 48, 215–223. https://doi.org/10.1016/j.jretconser.2019.02.006 | |
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| dc.source.bibliographicCitation | Silvia, S. (2019). The Importance of Social Media and Digital Marketing to Attract Millennials’ Behavior as a Consumer. JOURNAL OF INTERNATIONAL BUSINESS RESEARCH AND MARKETING, 4(2), 7–10. https://doi.org/10.18775/jibrm.1849-8558.2015.42.3001 | |
| dc.source.bibliographicCitation | Sokolova, K., & Kefi, H. (2020). Instagram and YouTube bloggers promote it, why should I buy? How credibility and parasocial interaction influence purchase intentions. Journal of Retailing and Consumer Services, 53, 101742. https://doi.org/10.1016/j.jretconser.2019.01.011 | |
| dc.source.bibliographicCitation | Wolf, A. (2020). Gen Z & Social Media Influencers: The Generation Wanting a Real Experience. 21. | |
| dc.source.bibliographicCitation | Zhao, X., Zhu, Z., Shan, M., Cao, R., & Chen, H. (Allan). (2024). “Informers” or “entertainers”: The effect of social media influencers on consumers’ green consumption. Journal of Retailing and Consumer Services, 77, 103647. https://doi.org/10.1016/j.jretconser.2023.103647 | |
| dc.source.bibliographicCitation | Bakalo, A. (2024). The-Effect-of-Social-Media-Marketing-Activities-in-Customers-Response-and-Customer-Satisfaction-in-Digital-World.pdf. 8. https://journalspress.com/LJRMB_Volume24/The-Effect-of-Social-Media-Marketing-Activities-in-Customers-Response-and-Customer-Satisfaction-in-Digital-World.pdf | |
| dc.source.bibliographicCitation | Chaffey, D., & Ellis-Chadwick, F. (2019). Digital Marketing. Pearson UK. | |
| dc.source.bibliographicCitation | Chen, H., Ma, D., & Sharma, B. (2024). Short video marketing strategy: Evidence from successful entrepreneurs on TikTok. Journal of Research in Marketing and Entrepreneurship, 26(2), 257–278. https://doi.org/10.1108/JRME-11-2022-0134 | |
| dc.source.bibliographicCitation | Chopra, A., Avhad, V., & Jaju, and S. (2021). Influencer Marketing: An Exploratory Study to Identify Antecedents of Consumer Behavior of Millennial. Business Perspectives and Research, 9(1), 77–91. https://doi.org/10.1177/2278533720923486 | |
| dc.source.bibliographicCitation | Godey, B., Manthiou, A., Pederzoli, D., Rokka, J., Aiello, G., Donvito, R., & Singh, R. (2019). Social media marketing efforts of luxury brands: Influence on brand equity and consumer behavior. Journal of Business Research, 69(12), 5833–5841. https://doi.org/10.1016/j.jbusres.2016.04.181 | |
| dc.source.bibliographicCitation | Goris, G., & Adolf, S. J. (2015). Usefulness and types of literature review. Ene, 9(2), 0–0. https://doi.org/10.4321/S1988-348X2015000200002 | |
| dc.source.instname | instname:Universidad del Rosario | |
| dc.source.reponame | reponame:Repositorio Institucional EdocUR | |
| dc.subject | Millenials | |
| dc.subject | Gen Z | |
| dc.subject | Marketing Digital | |
| dc.subject.keyword | Millennials | |
| dc.subject.keyword | Gen Z | |
| dc.subject.keyword | Digital Marketing | |
| dc.title | ¿Qué nos influencia? Tendencias de Marketing hacia los nuevos consumidores Gen Z y Millennials: Una revisión de literatura | |
| dc.title.TranslatedTitle | What influences us? Marketing trends towards the new Gen Z and Millennials consumers: A literature review. | |
| dc.type | researchReport | |
| dc.type.document | Artículo | |
| dc.type.hasVersion | info:eu-repo/semantics/acceptedVersion | |
| dc.type.spa | Trabajo de grado | |
| local.department.report | Escuela de Administración |
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