Ítem
Acceso Abierto

¿Qué nos influencia? Tendencias de Marketing hacia los nuevos consumidores Gen Z y Millennials: Una revisión de literatura

dc.contributor.advisorRobayo Pinzón, Óscar Javier
dc.creatorOñate Peña, Daniel Andrés
dc.creator.degreeProfesional en Marketing y Negocios Digitales
dc.creator.degreetypeFull time
dc.date.accessioned2025-08-08T18:31:39Z
dc.date.available2025-08-08T18:31:39Z
dc.date.created2024-06-13
dc.date.issued2025-07-31
dc.descriptionEn este trabajo se realiza una revisión de literatura en donde se analizan documentos en un rango de tiempo determinado específicamente entre 2019 y 2023 en relación con el marketing digital y su relación con el consumidor contemporáneo como los Millenials y la Generación Z. Se busca extraer información relevante sobre cómo las empresas, marcas y organizaciones utilizan diversas tácticas de Marketing Digital frente a uno tradicional para llegar e impactar en sus decisiones de compra en un entorno global.
dc.description.abstractThis paper presents a comprehensive review focusing on documents from the period between 2019 and 2023, exploring the intersection of digital marketing and the contemporary consumer, specifically Millennials and Generation Z. The study delves into how businesses, brands, and organizations leverage various digital marketing tactics in comparison to traditional methods to engage and influence the purchase decisions of these consumer segments in a global context. The research is centered around the question: "How have companies and marketing professionals adapted to meaningfully connect with Generation Z and Millennials?" Through this inquiry, the aim is to extract pertinent insights to facilitate a descriptive report based on the analyzed documents.
dc.format.extent34 pp
dc.format.mimetypeapplication/pdf
dc.identifier.doihttps://doi.org/10.48713/10336_46237
dc.identifier.urihttps://repository.urosario.edu.co/handle/10336/46237
dc.language.isospa
dc.publisherUniversidad del Rosario
dc.publisher.departmentEscuela de Administración
dc.publisher.programPregrado en Marketing y Negocios Digitales
dc.rightsAttribution-NonCommercial-ShareAlike 4.0 International*
dc.rights.accesRightsinfo:eu-repo/semantics/openAccess
dc.rights.accesoAbierto (Texto Completo)
dc.rights.urihttp://creativecommons.org/licenses/by-nc-sa/4.0/*
dc.source.bibliographicCitationGrafström, J., Jakobsson, L., & Wiede, P. (2018). The Impact of Influencer Marketing on Consumers' Attitudes. https://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-39876
dc.source.bibliographicCitationHamid, R. S., Ukkas, I., Goso, G., Abror, A., Anwar, S. M., & Munir, A. R. (2023). The role of social media in building trust, self-perceived creativity and satisfaction for millennial entrepreneurs. Journal of Small Business and Enterprise Development, 31(2), 377–394. https://doi.org/10.1108/JSBED-11-2022-0482
dc.source.bibliographicCitationLiguori, G. (2022). Do social media influencers affect gen z and millenial’s purchase intentions differently. 63.
dc.source.bibliographicCitationLomelin, O. J., Gutiérrez-Leefmans, C., & Nava Rogel, R. M. (2022). Consumo de contenidos digitales: Un comparativo entre millennials y centennials. 3C Empresa. Investigación y pensamiento crítico, 11(1), 85–117. https://doi.org/10.17993/3cemp.2022.110149.85-117
dc.source.bibliographicCitationMadrigal-Moreno, F., Madrigal-Moreno, S., & Martínez-Villa, M.-C. (2024). Comportamiento del consumidor: Cambios y tendencias en la sociedad contemporánea. Revista Venezolana de Gerencia, 29(106), 643–658. https://doi.org/10.52080/rvgluz.29.106.12
dc.source.bibliographicCitationMangold, W. G., & Smith, K. T. (2012). Selling to Millennials with online reviews. Business Horizons, 55(2), 141–153. https://doi.org/10.1016/j.bushor.2011.11.001
dc.source.bibliographicCitationMelović, B., Šehović, D., Karadžić, V., Dabić, M., & Ćirović, D. (2021). Determinants of Millennials’ behavior in online shopping – Implications on consumers’ satisfaction and e-business development. Technology in Society, 65, 101561. https://doi.org/10.1016/j.techsoc.2021.101561
dc.source.bibliographicCitationPurani, K., Kumar, D. S., & Sahadev, S. (2019). e-Loyalty among millennials: Personal characteristics and social influences. Journal of Retailing and Consumer Services, 48, 215–223. https://doi.org/10.1016/j.jretconser.2019.02.006
dc.source.bibliographicCitationRosário, A., & Raimundo, R. (2021). Consumer Marketing Strategy and E-Commerce in the Last Decade: A Literature Review. Journal of Theoretical and Applied Electronic Commerce Research, 16(7), Article 7. https://doi.org/10.3390/jtaer16070164
dc.source.bibliographicCitationSilvia, S. (2019). The Importance of Social Media and Digital Marketing to Attract Millennials’ Behavior as a Consumer. JOURNAL OF INTERNATIONAL BUSINESS RESEARCH AND MARKETING, 4(2), 7–10. https://doi.org/10.18775/jibrm.1849-8558.2015.42.3001
dc.source.bibliographicCitationSokolova, K., & Kefi, H. (2020). Instagram and YouTube bloggers promote it, why should I buy? How credibility and parasocial interaction influence purchase intentions. Journal of Retailing and Consumer Services, 53, 101742. https://doi.org/10.1016/j.jretconser.2019.01.011
dc.source.bibliographicCitationWolf, A. (2020). Gen Z & Social Media Influencers: The Generation Wanting a Real Experience. 21.
dc.source.bibliographicCitationZhao, X., Zhu, Z., Shan, M., Cao, R., & Chen, H. (Allan). (2024). “Informers” or “entertainers”: The effect of social media influencers on consumers’ green consumption. Journal of Retailing and Consumer Services, 77, 103647. https://doi.org/10.1016/j.jretconser.2023.103647
dc.source.bibliographicCitationBakalo, A. (2024). The-Effect-of-Social-Media-Marketing-Activities-in-Customers-Response-and-Customer-Satisfaction-in-Digital-World.pdf. 8. https://journalspress.com/LJRMB_Volume24/The-Effect-of-Social-Media-Marketing-Activities-in-Customers-Response-and-Customer-Satisfaction-in-Digital-World.pdf
dc.source.bibliographicCitationChaffey, D., & Ellis-Chadwick, F. (2019). Digital Marketing. Pearson UK.
dc.source.bibliographicCitationChen, H., Ma, D., & Sharma, B. (2024). Short video marketing strategy: Evidence from successful entrepreneurs on TikTok. Journal of Research in Marketing and Entrepreneurship, 26(2), 257–278. https://doi.org/10.1108/JRME-11-2022-0134
dc.source.bibliographicCitationChopra, A., Avhad, V., & Jaju, and S. (2021). Influencer Marketing: An Exploratory Study to Identify Antecedents of Consumer Behavior of Millennial. Business Perspectives and Research, 9(1), 77–91. https://doi.org/10.1177/2278533720923486
dc.source.bibliographicCitationGodey, B., Manthiou, A., Pederzoli, D., Rokka, J., Aiello, G., Donvito, R., & Singh, R. (2019). Social media marketing efforts of luxury brands: Influence on brand equity and consumer behavior. Journal of Business Research, 69(12), 5833–5841. https://doi.org/10.1016/j.jbusres.2016.04.181
dc.source.bibliographicCitationGoris, G., & Adolf, S. J. (2015). Usefulness and types of literature review. Ene, 9(2), 0–0. https://doi.org/10.4321/S1988-348X2015000200002
dc.source.instnameinstname:Universidad del Rosario
dc.source.reponamereponame:Repositorio Institucional EdocUR
dc.subjectMillenials
dc.subjectGen Z
dc.subjectMarketing Digital
dc.subject.keywordMillennials
dc.subject.keywordGen Z
dc.subject.keywordDigital Marketing
dc.title¿Qué nos influencia? Tendencias de Marketing hacia los nuevos consumidores Gen Z y Millennials: Una revisión de literatura
dc.title.TranslatedTitleWhat influences us? Marketing trends towards the new Gen Z and Millennials consumers: A literature review.
dc.typeresearchReport
dc.type.documentArtículo
dc.type.hasVersioninfo:eu-repo/semantics/acceptedVersion
dc.type.spaTrabajo de grado
local.department.reportEscuela de Administración
Archivos
Bloque original
Mostrando1 - 1 de 1
Cargando...
Miniatura
Nombre:
Tendencias_de_Marketing_hacia_los_nuevos_consumidores_Onate_Pena_Daniel_Andres.pdf
Tamaño:
413.61 KB
Formato:
Adobe Portable Document Format
Descripción: