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Enhancing the hospitality customer experience of families with children on the autism spectrum disorder

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dc.creatorFreund D.spa
dc.creatorCerdan Chiscano M.spa
dc.creatorHernandez-Maskivker G.spa
dc.creatorGuix M.spa
dc.creatorIñesta A.spa
dc.creatorCastelló M.spa
dc.date.accessioned2020-05-25T23:55:38Z
dc.date.available2020-05-25T23:55:38Z
dc.date.created2019spa
dc.description.abstractThe purpose of this study is to examine intention to travel to accessible accommodations by families of children diagnosed with autism spectrum disorder (ASD), the influence of travel constraints (intrinsic, interactive, and environmental), the severity of disorder, and the families' strategies for coping with such constraints. A structured survey targeted at Spanish families (N = 117) indicated that the intrinsic dimension and the severity of disorder positively influence their intention to travel. The study contributes to extend knowledge about travel constraints related to accessible tourism and provides insights to accommodation providers on how to better enhance the customer experience of families travelling with a child diagnosed with ASD. © 2019 John Wiley and Sons, Ltd.eng
dc.format.mimetypeapplication/pdf
dc.identifier.doihttps://doi.org/10.1002/jtr.2284
dc.identifier.issn10992340
dc.identifier.issn15221970
dc.identifier.urihttps://repository.urosario.edu.co/handle/10336/22157
dc.language.isoengspa
dc.publisherJohn Wiley and Sons Ltdspa
dc.relation.citationEndPage614
dc.relation.citationIssueNo. 5
dc.relation.citationStartPage606
dc.relation.citationTitleInternational Journal of Tourism Research
dc.relation.citationVolumeVol. 21
dc.relation.ispartofInternational Journal of Tourism Research, ISSN:10992340, 15221970, Vol.21, No.5 (2019); pp. 606-614spa
dc.relation.urihttps://www.scopus.com/inward/record.uri?eid=2-s2.0-85065649681&doi=10.1002%2fjtr.2284&partnerID=40&md5=f9c55d47a7ac017b69e7980cdac38f6fspa
dc.rights.accesRightsinfo:eu-repo/semantics/openAccess
dc.rights.accesoAbierto (Texto Completo)spa
dc.source.instnameinstname:Universidad del Rosariospa
dc.source.reponamereponame:Repositorio Institucional EdocURspa
dc.subject.keywordAccessibilityspa
dc.subject.keywordChild healthspa
dc.subject.keywordDisabilityspa
dc.subject.keywordHospitality industryspa
dc.subject.keywordTourism marketspa
dc.subject.keywordTourist destinationspa
dc.subject.keywordTravel behaviorspa
dc.subject.keywordSpainspa
dc.subject.keywordAccessible tourismspa
dc.subject.keywordAutism spectrum disorderspa
dc.subject.keywordConstraintsspa
dc.subject.keywordCustomer experiencespa
dc.subject.keywordDisability studiesspa
dc.subject.keywordFamily tourismspa
dc.subject.keywordHospitalityspa
dc.titleEnhancing the hospitality customer experience of families with children on the autism spectrum disorderspa
dc.typearticleeng
dc.type.hasVersioninfo:eu-repo/semantics/publishedVersion
dc.type.spaArtículospa
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