Ítem
Solo Metadatos
Knowledge and organizational performance in franchised restaurants in Colombia
| dc.creator | Bernal C.-A. | spa |
| dc.creator | Amaya N. | spa |
| dc.creator | Gaviria-Peñaranda A. | spa |
| dc.creator | Zwerg-Villegas A.M. | spa |
| dc.date.accessioned | 2020-05-26T00:11:57Z | |
| dc.date.available | 2020-05-26T00:11:57Z | |
| dc.date.created | 2020 | spa |
| dc.description.abstract | Purpose: The aim of this study is to analyze the importance of knowledge in reaching organizational objectives (long-term organizational goals) and in constructing competitive advantage (value-added) and identifying the impact of this knowledge on organizational performance of franchised restaurants in an emerging market. Design/methodology/approach: Likert-scale surveys were applied to 50 managers representing 80% of the franchised restaurant business in Bogotá, Colombia. Data processing was performed through descriptive statistics, multiple correspondences analysis (MCA) and logit regression (LR). Findings: Results indicate that 1) of the set of factors that contribute to the achievement of franchise objectives, personnel motivation and continuous environmental scanning are the most important; 2) the primary sources of knowledge for construction of competitive advantage are clients and providers; and 3) the most significant impact of knowledge occurs in human resource and organizational development and in increased earnings. Practical implications: The study provides evidence of the role and the impact of knowledge in the performance of franchised restaurants and thereby contributes to academic analysis and managerial decision-making. Originality: This study provides aggregated and disaggregated analysis of empirical data on the role of knowledge in franchised restaurants, a sector with limited extant research in the context of emerging markets. © 2020, Emerald Publishing Limited. | eng |
| dc.format.mimetype | application/pdf | |
| dc.identifier.doi | https://doi.org/10.1108/IJOEM-04-2019-0322 | |
| dc.identifier.issn | 17468817 | |
| dc.identifier.uri | https://repository.urosario.edu.co/handle/10336/24346 | |
| dc.language.iso | eng | spa |
| dc.publisher | Emerald Group Publishing Ltd. | spa |
| dc.relation.citationTitle | International Journal of Emerging Markets | |
| dc.relation.ispartof | International Journal of Emerging Markets, ISSN:17468817,(2020) | spa |
| dc.relation.uri | https://www.scopus.com/inward/record.uri?eid=2-s2.0-85083044662&doi=10.1108%2fIJOEM-04-2019-0322&partnerID=40&md5=ea630be3469be1aebb86a6485898b01f | spa |
| dc.rights.accesRights | info:eu-repo/semantics/openAccess | |
| dc.rights.acceso | Abierto (Texto Completo) | spa |
| dc.source.instname | instname:Universidad del Rosario | spa |
| dc.source.reponame | reponame:Repositorio Institucional EdocUR | spa |
| dc.subject.keyword | Competitive advantage | spa |
| dc.subject.keyword | Emerging markets | spa |
| dc.subject.keyword | Franchise | spa |
| dc.subject.keyword | Knowledge | spa |
| dc.subject.keyword | Multiple correspondence analysis | spa |
| dc.subject.keyword | Organizational performance | spa |
| dc.subject.keyword | Resource-based view | spa |
| dc.subject.keyword | Restaurant franchise | spa |
| dc.title | Knowledge and organizational performance in franchised restaurants in Colombia | spa |
| dc.type | article | eng |
| dc.type.hasVersion | info:eu-repo/semantics/publishedVersion | |
| dc.type.spa | Artículo | spa |
