Ítem
Solo Metadatos

Measured Effects of User and Clinical Engineer Training Using a Queuing Model

Mostrar el registro sencillo de la publicación
dc.creatorA. Miguel Cruzspa
dc.creatorE. Rodríguez Denisspa
dc.creatorC. Sánchez Villarspa
dc.creatorE. T. Pozo Puñalesspa
dc.creatorI. Vergara Perezspa
dc.date.accessioned2020-08-19T14:45:53Z
dc.date.available2020-08-19T14:45:53Z
dc.date.created2003-01-01spa
dc.description.abstractThis article puts forward a new proposal to calculate count, turnaround, response, and service time of work orders in a clinical engineering (CE) department. These are calculated by means of a queuing model as a measurement tool. This proposal was tested in a 600-bed hospital with an inventory of 1094 medical devices and with 6 full-time clinical engineers. In April 1999, a simulation (with ARENA 3.01 developed by System Modeling Corporation) of the working of this proposal was performed with desired values being applied to the queuing model. At the end of 2002, real work order data from the database was recorded. As predicted, the results showed that all the indicators of nonscheduled work orders decreased. Response and turnaround time were reduced from 27 to 0.56 hours and 27.48 to 1.13 hours, respectively. From a backlog of 22 outstanding repair orders per month between April 1999 and January 2000, the number was reduced to 4 in December 2002. The queuing model also helped to measure the positive effects on arrival and service rates when users and CE were trained. The difference between simulated and real values was under 5%.eng
dc.format.mimetypeapplication/pdf
dc.identifier.issnISSN: 0899-8205
dc.identifier.urihttps://repository.urosario.edu.co/handle/10336/28118
dc.language.isoengspa
dc.publisherAssociation for the Advancement of Medical Instrumentationspa
dc.relation.citationEndPage421
dc.relation.citationIssueNo. 6
dc.relation.citationStartPage405
dc.relation.citationTitleBiomedical Instrumentation and Technology
dc.relation.citationVolumeVol. 37
dc.relation.ispartofBiomedical Instrumentation and Technology, ISSN: 0899-8205, Vol.37, No.6 (November, 2003); pp. 405-421 spa
dc.relation.urihttps://www.aami-bit.org/doi/abs/10.2345/0899-8205(2003)37%5B405%3AMEOUAC%5D2.0.CO%3B2?mobileUi=0spa
dc.rights.accesRightsinfo:eu-repo/semantics/openAccess
dc.rights.accesoAbierto (Texto Completo)spa
dc.sourceBiomedical Instrumentation and Technologyspa
dc.source.instnameinstname:Universidad del Rosario
dc.source.reponamereponame:Repositorio Institucional EdocUR
dc.subject.keywordMeasured Effectsspa
dc.subject.keywordUser and Clinical Engineerspa
dc.subject.keywordTraining Using a Queuing Modelspa
dc.titleMeasured Effects of User and Clinical Engineer Training Using a Queuing Modelspa
dc.title.TranslatedTitleEfectos medidos de la formación de usuarios e ingenieros clínicos mediante un modelo de colasspa
dc.typearticleeng
dc.type.hasVersioninfo:eu-repo/semantics/publishedVersion
dc.type.spaArtículospa
Archivos
Colecciones
Artículos