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dc.creatorMiguel-Cruz, Antonio 
dc.creatorDenis, Ernesto Rodriguez 
dc.date.accessioned2020-08-19T14:42:21Z
dc.date.available2020-08-19T14:42:21Z
dc.date.created2005-01-01
dc.identifier.issnISSN: 0899-8205
dc.identifier.issnEISSN: 1943-5967
dc.identifier.urihttps://repository.urosario.edu.co/handle/10336/27475
dc.description.abstractThis paper puts forward a fuzzy inference system for evaluating the quality performance of service contract providers. An Application Service Provider was designed and put online, featuring surveys to establish the most useful indicators to evaluate the quality of the service. This model was implemented in 10 separate hospitals. As a result, the service cost-acquisition cost ratio in these cases was reduced from 16.14% to 6.09% in the period 2001-January 2003.
dc.format.mimetypeapplication/pdf
dc.language.isoeng
dc.relation.ispartofBiomedical Instrumentation and Technology, ISSN: 0899-8205; EISSN: 1943-5967, Vol.39, No.4 (July, 2005); pp. 320-325
dc.relation.urihttps://insights.ovid.com/bitye2/200507000/00002644-200507000-00035
dc.sourceBiomedical Instrumentation and Technology
dc.titleA fuzzy inference system to evaluate contract service provider performance
dc.typearticle
dc.publisherOvid Technologies
dc.subject.keywordContract Services
dc.subject.keywordDecision Support Techniques
dc.subject.keywordFuzzy Logic
dc.subject.keywordMaintenance and Engineering
dc.subject.keywordHospital
dc.subject.keywordQuality Assurance
dc.subject.keywordHealth Care
dc.rights.accesRightsinfo:eu-repo/semantics/restrictedAccess
dc.type.spaArtículo
dc.rights.accesoRestringido (Acceso a grupos específicos)
dc.type.hasVersioninfo:eu-repo/semantics/publishedVersion
dc.title.TranslatedTitleUn sistema de inferencia difuso para evaluar el desempeño del proveedor de servicios por contrato
dc.relation.citationEndPage325
dc.relation.citationIssueNo. 4
dc.relation.citationStartPage320
dc.relation.citationTitleBiomedical Instrumentation and Technology
dc.relation.citationVolumeVol. 39
dc.source.instnameinstname:Universidad del Rosario
dc.source.reponamereponame:Repositorio Institucional EdocUR


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